We value your feedback and are always here to help. Contact us with any questions or concerns, and we'll get back to you as soon as possible. Thank you for choosing besca!
Below are some of are common questions:
If you live in Ottawa, Ontario, we do offer same-day delivery as long as you have placed your order before 1 pm on the day of delivery. Please note that additional fees may apply for this service.
We currently ship to Canada only.
Any order over $69 qualifies for free shipping.
If your order has not yet shipped, we can add or remove items from your order. Please contact our customer service team at firstname.lastname@example.org
Our refund policy varies depending on the item. Some items are refundable while others are not due to hygiene and legal policies. Refunds are only available if the item has not been opened. Please see our refund policy page for more information.