Last updated: April 20, 2023
At Beauty Supply Canada Inc., we strive to deliver your orders as quickly as possible while ensuring that your items are well-protected during transit. Please review our shipping policy below for details on our shipping process and estimated delivery times.
Orders are processed within the same day up to 2 business days after receiving payment confirmation. During high volume periods, such as holiday seasons or promotional events, order processing may take up to 3 business days. Orders placed on weekends or holidays will be processed on the following business day.
Shipping Options and Rates
We offer local delivery in Ottawa, Ontario, Canada, and shipping across Canada. Shipping costs are calculated automatically at checkout using Canada Post or other major carriers, based on the destination and weight of the package. The available shipping options and estimated delivery times are as follows:
- Local Delivery (Ottawa, Ontario): Delivered within the same day if ordered before 11:00 AM
- Standard Shipping (across Canada): Delivered within 4-7 business days
- Expedited Shipping (across Canada): Delivered within 2-4 business days
Please note that these delivery times are estimates and may vary based on factors such as weather, carrier delays, or other unforeseen circumstances.
Free Shipping Promotion
We offer free standard shipping on orders over $69 across Canada. The free shipping promotion will be automatically applied at checkout for qualifying orders. This offer cannot be combined with other discounts or promotions.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package on the carrier's website.
If you experience any issues with your delivery, such as a missing, damaged, or incorrect item, please contact our Customer Support team at email@example.com within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
At this time, we only ship to addresses within Canada. We do not offer international shipping.
By placing an order on our website, you agree to this shipping policy. If you have any questions or concerns regarding shipping, please contact our Customer Support team at firstname.lastname@example.org, and we will be happy to assist you.